Rotors Turbines

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How do I return an item?

Refund/Exchange Policy

We offer a 30 days Money Back Guarantee on every product we offer(NO BEARINGS). Please contact customer service in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date. Return must be received within 7 days of receiving the Return Authorization #. All merchandise be subjected to a 25% restocking fee.

Return merchandise with RMA number to:

101 W. MISSION BLVD #110-115
POMONA CALIFORNIA, 91766
USA


NOTE: Refunds sent with no RMA number, or mailed to the call center will be returned to sender.All return shipping costs are the responsibility of the buyer. Shipping and handling costs are NON-REFUNDABLE.


Free shipping Chart:


Country Delivery Time
Calendar days (not including holiday) 7-14 21 28 35 42 >49 Any Unreceived Items will be Resend.
Working days (5x24hours) 5-10 15 20 25 30 >35
United States Rate (time arrived) 97% 2% 1% N/A N/A Refund/Resend
UK, France, Denmark Rate (time arrived) 77% 12% 9% 1% N/A Refund/Resend
Germany,Belgium, Croatia Rate (time arrived) 79% 15% 4% 1% N/A Refund/Resend
Japan, Korea Rate (time arrived) 72% 25% 2% 2% 1% Refund/Resend
New Zealand, Australia Rate (time arrived) 73% 19% 5% 2% 1% Refund/Resend
Canada, Spain
Switzerland, Netherlands
Rate (time arrived) 78% 15% 5% 1% 1% Refund/Resend
Saudi Arabia, Kuwait, Qatar Rate (time arrived) 75% 20% 3% 1% 1% Refund/Resend
Other Country Rate (time arrived) 65% 24% 6% 3% 2% Refund/Resend
 
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